What currency are the prices listed in?
All prices are in USD.
I just placed an order, when will it ship?
We ship items as fast as we can. Please allow 3-4 days production time for your order to ship out, average shipping times are 3-7 business days depending on inventory availability. Most items ship sooner.
Tracking numbers will be updated 3-5 days after your order has been SHIPPED. If you have not received a tracking number after 5 business days, please email us at firstname.lastname@example.org.
DUE TO COVID-19 YOU MAY EXPERIENCE SHIPPING DELAYS.
Can my item be returned? What if there is an issue?
All sales are final. Please make sure you have selected the correct size and color before you finalize your order. If the product is defective please email us at email@example.com informing us of the issue. Please be sure to include the order number in the email. Someone will contact you within 24-48 hours.
Can I cancel my order?
Yes! You must cancel your order before it ships. If the item ships before you cancel the order you will not receive a refund. Please email us at firstname.lastname@example.org to cancel any orders.
What should I do if I have entered the incorrect address?
If you think you have input the incorrect address, please review your order confirmation email to confirm any errors. Once you have confirmation the address is incorrect, inform us of the error by emailing us at email@example.com as soon as possible. We can change the address to the correct one before the item ships. No refund will be given if items are delivered to the wrong address.
How long does shipping take?
Shipping times vary based on your location. The average shipping time is 3-7 business days.
I have a question that wasn't answered. Can you please help?
Absolutely! We are here to help! Please send us an email to firstname.lastname@example.org and we will be happy to assist you in any way we can.